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Welm

Contact

We would love to hear from you. Whether you have a question about your care, need help with your account, or just want to share feedback, our team is here to help.

Send us a message

Question about your treatment, dose or prescription? Send it through the patient portal instead — it reaches your provider and stays part of your medical record. Use this form for billing, account and general questions.

Please don’t include medical details here — email isn’t secure. Anything clinical belongs in the patient portal.

We reply within two business days.

Support hours

Our support team reviews messages during regular business hours. Messages are generally answered within two business days.

For urgent or emergency issues, call 911 or go to the nearest emergency room. This platform is not monitored in real time and should not be used for medical emergencies.

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